IT Infrastructure Management

IT infrastructure management has evolved to include the true backbone of business, technology. This is referred to as IT infrastructure management. The purpose of IT infrastructure management is to provide structure and control of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. The main goal is to minimize downtime and maintain business productivity. Because of the complexity of IT infrastructure, it is not uncommon for IT infrastructure management to be broken into substructures, such as systems management, network management, and storage management.

IT Infrastructure Management includes a suit of proven business friendly infrastructure services and solutions that deliver differentiated value to your business, by enhancing operational efficiencies, booting productivity and performance, accelerating time to market and reducing costs.

IT Infrastructure refers to composite hardware, software, network resources and services required for the existence, operation and management of enterprise IT environment. It allows organization to deliver IT solutions and services to it’s employees, partners and / or customers and is usually it is internal to an organization and deployed within owned facilities.

  • Infrastructure Monitoring (Event Management)
  • Service Desk Management (End user support)
  • Server Management (Microsoft, Linux)
  • Storage and Database Management
  • Network Monitoring Management (Wired and wireless network)
  • Asset life-cycle Management including